ONLINE ASSIGNMENT-FACE TO FACE COMMUNICATION AND COMMUNICATION THROUGH TECHNOLOGY- RELEVANCE IN THE PRESENT SCENERIO.

FACE TO FACE COMMUNICATION
Submitted to,
Sudha ma'am

INTRODUCTION

Face to face communication is an important medium of oral communication. Everyday people exchange their ideas and opinions through Face to face communication whenever they get chance. It is a widely used technique of oral but informal communication. Definition of face to face communication, Meaning of face to face communication.when a small group of people or only two persons involve them in informal talking when they come to face to face, it is called face to face Communication.In other word, when two or more persons talk to each other and see each other physically, it can be termed as face to face communication. It is one kind of two-way oral communication as both the parties are involved here in conversation. All the informal talks that place when people come to face to face are considered as face to face conversations. However, telephone conversation cannot be termed as face to face conversation, though it is an oral communication. Concepts in sociology ,linguistics,media and communication studies describing social interaction carried out without any mediating technology.Face to face interaction is defined as the mutual influence of individual's direct physical presence with his/her body language. Face-to-face interaction is one of the basic elements of the social system, forming a significant part of individual socialisation and experience gaining throughout one's lifetime.

ADVANTAGES OF FACE TO FACE COMMUNICATION

Responses immediately: When people communicate each other with person, they can get a response immediately without misunderstanding. During the conversation, people can not only hear a response from others, also see how they are feeling; people can guest what will take place next, how the conversation is about, which is very important to have a successful talk.
Express of feelings: Using face-to-face communication helps people express their feelings, ideas much better. Instead of using words only when people choose letters, emails or phone for communication, people can use eye contact, verbal language in order to show their opinions. Scientists show that more than seventy percent people use body or verbal language in communicating; thus, it’s very important for people use actions to express views.
Suitable for respect: Face-to-face communication enjoys yet another distracts advantage, the message being communicated also gets the assistance of facial expressions and gestures.
Suitable for discussion: Face-to-face communication is particularly suitable for discussion, for there is immediate feedback from the listener. Face-to-face communication provides the speaker with a much better opportunity for adjustment. A twist of the lips, a frown on the forehead, a contraction of the facial muscles point out that the message is not welcomed, then changes of tone or sympathetically looking is to be needed. These adjustments are possible only in face-to-face communication.
Conversation to learn: We learn a great deal via conversation, including conversations with ourselves. We learn highly valuable life lessons.
Conversation to coordinate: Coordinating our action in ways that are mutually beneficial. Anytime we negotiate one favour for another, we use conversation to reach an agreement to transact.
Collaborate: Coordination of action assumes relatively clear goals, but many times social interaction involves the negotiation of goals. Conversation is a requisite for agreeing on goals, as well as for agreeing upon and coordinating our actions.

DISADVANTAGES OF FACE TO FACE COMMUNICATION

Unsuitable for some people
Unsuitable for large audiences
Unsuitable for large organisations
Not accountable
Low legal and reference value
Poor retention by listener

1. Unsuitable for some people

Face to face communication may not be suitable for people who are nervous or poor communicators.

2. Unsuitable for large audiences

Face to face communication is not possible to establish a proper rapport with a large group, through face to face communication.

3. Unsuitable for large organisations

Face to face communication is unsuitable for large organisations as they have branch offices located at different places and even in different countries.

4. Not accountable

Face to face communication is difficult to hold someone responsible or accountable for something spoken face to face.

5. Low legal and reference value

Face to face communication is oral; no written records are kept so it cannot be quoted in the court of law.

6. Poor retention by listener

In face to face, the communicator can speak at the rate of 100 to 200 words per minute, while the listener's brain can process about 600 to 700 words per minute. The result is that the listener's mind wanders and he does not grasp all the message of speaker.

BENEFITS OF FACE TO FACE COMMUNICATION

Every day we find ourselves bogged down by social media posts, email updates and long text chains. In an increasingly digital world, where communication is as easy as pressing a button, it’s easy to forget why it is important to talk to people in person.

1. Easier to convince people.

When you’re conversing with someone who disagrees with you, communication over text or email can be cumbersome and ineffective. You may not have their full attention, or they may just be skimming over the words you’ve written.

Saying people to our point of view is an essential skill for the small business owner. And the vast majority of the time, it’s much easier to get people to see your perspective when they’re in the room with you.

You aren’t an email window that can just be closed and forgotten about. You can engage them, change tactic, and make your case – persuasively!

2. Stronger Connections.

Trust isn’t built over text-message. A colleague or client who never sees your face is not likely to feel the same connection to you as someone whose hand you shake on a regular basis.

Getting to know someone, even if it’s just what kind of dog they have or where they like to go on vacation, can go a long way. It’s the personal touch. Face-to-face interaction and socialization leads to a sense of community and camaraderie, which leads to a stronger working relationship in the long-term.

3. Better non-verbal understanding.

It’s not just about talking. There’s another important dimension of communication: body language. Non-verbal cues can tell you a lot about a person, and that’s information that you can’t get over email, over the phone, or even over video chat.

Body language can tell you how a person is feeling – and how they’re feeling about what you are retalking about. It can tell you if they’re not confident about a sale or a deal. If they’re inattentive to your pitch. If their friendliness is sincere or just an act.

Based on non-verbal cues, you can change tactics in a pitch, adjust what tone of voice or what language you’re using, and tell for sure when you have someone’s attention back.

4. Quicker and more effective.

Whether we’re talking with our own team or communicating with a client or investor, email can cause more problems than it solves. Problem solving is better done face to face.

It might take ten emails to hash out a minor detail that could be handled in two minutes in person. You might go back and forth all day trying to find a solution to a problem that you could solve in a half-hour meeting. Instantaneous replies can build off each-other. A question won’t sit in an inbox for three hours.

5. More team participation.

Getting your team all in one room can be a hassle, but it’s worth it. People are more engaged and more collaberative in face-to-face settings.

Characteristics of Face to Face Communication

Straight Communication: The important feature of Face to face communication is that it is very much direct or straight. The parties involved in Face to face communication exchange message directly without using any media. No other communication technique is as direct as it is.
Informal: Face to face communication is very informal. Under this method the sender and the receiver exchange message freely and openly. No formalities are maintained here.
Mutual Relation: Face to face communication depends on the mutual relationship between the sender and receiver of the message. Nobody can interfere in such type of communication.
No Cost Communication: Face to face communication is a no cost communication in nature as it does not require any instrumental arrangements.
Widely Used: In most of the cases, communication takes place in the form of face to face conversation. Because of its inherent nature, it is widely used in every sphere of life.
Word of Mouth Effect: Another important characteristic of face to face communication is that it produces huge word of mouth effect. It helps to spread the negative and positive news about anything of the message.
No Legal Base: Face to face communication or communication does not have any legal acceptability as it is not written. Face to face communication is almost like invisible communication.
Spread of Rumour: Face to face communication often helps to spread rumour that may create negative image of the organisation.
Effect of Facial Expression: Another important characteristic of Face to face communication or communication is that here the facial expression of the sender and the receiver has immense effect of the entire communication or conversation process.
Instant Feedback: An important nature of face to face communication is that it produces instant and quick feedback.

From the above discussion we find that Face to face communication is an important mode of communication and it possesses some salient features.

How the tehcnnology is used to help communication?

Communication is a core element to society's foundation. Communication is used in families, amongst friends, in schools, and in government. The advancement of technology has helped to advance the ways in which we communicate with each other. One way technology has advanced communication is through the birth of electronic communication devices. Cell phones, social networking websites, email, and faxes are a few examples of electronic communication devices. These devices have helped to make communication more accessible and convenient

Accessibility

Technology has made communication more convenient by creating more ways to communicate. This is especially true with long distance communication. Internet communication devices have made staying in touch with people who live far away easy. Email, instant messaging, and social networking websites are examples of convenient ways to keep in touch with friends and family. The computer software needed for these kinds of communication is readily available, usually free, online.

communicating to the masses

Sharing information with a large number of people is convenient with electronic communication devices. For example, many businesses and academic institutions rely on mass emailing to send information to a large number of people. To send a mass email all you have to do is type your message and then fill in the "To:" field with the addresses of the people you want to send the email to. If you are constantly sending mass emails to the same group of people you can save yourself time by creating a group contact list. Name the group contact list appropriately. When you want to send the group an email all you have to do is insert the group contact list name in the "To:" field.

Cost effective communication

Technology-based communication often helps you to save money. Instead of sending a letter, which costs you postage, you can type and send an email at no cost. Using cell phones to call long distances is another way technology has made communication more cost-effective. The best way to know if you can save on long distance phone calls with your cell phone is to contact your cell phone provider and ask about long distance policies.

The impact of technological change on business activity

Technology has revolutionized the way companies conduct business by enabling small businesses to level the playing field with larger organizations. Small businesses use an array of tech – everything from servers to mobile devices – to develop competitive advantages in the economic marketplace. Small business owners should consider implementing technology in their planning process for streamlined integration and to make room for future expansion. This allows owners to create operations using the most effective technology available.

Impact on Operating Costs

Small business owners can use technology to reduce business costs. Basic enterprise software enables a firm to automate back office functions, such as record keeping, accounting and payroll. Mobile tech allows home offices and field reps to interact in real time. For example, field reps can use mobile apps to record their daily expenses as they incur them and have them sync automatically with accounting software back at the office.

Securing Sensitive Information

Business owners can also use technology to create secure environments for maintaining sensitive business or consumer information. Many types of business technology or software programs are user-friendly and allow business owners with only minor backgrounds in information technology to make the most of their tools and features.

Improved Communication Processes

Business technology helps small businesses improve their communication processes. Emails, texting, websites and apps, for example, facilitate improved communication with consumers. Using several types of information technology communication methods enable companies to saturate the economic market with their message. Companies may also receive more consumer feedback through these electronic communication methods.Technology also improves inter-office communication as well.

Increased Employee Productivity

Small businesses can increase their employees' productivity through the use of technology. Computer programs and business software usually allow employees to process more information than manual methods. Business owners can also implement business technology to reduce the amount of human labor in business functions. This allows small businesses to avoid paying labor costs along with employee benefits.

Broaden Customer Bases

Technology allows small business to reach new economic markets.Rather than just selling consumer goods or services in the local market,small business can reach regional,national and international markets.Retail websites are the most common way small business sell products in several different economic markets.

USES OF TECHNOLOGY IN COMMUNICATION

Using technology in communication has become a necessity, it’s now part of our lives. People communicate through emails, faxes, Mobile phones, texting services, video conferences, video chat rooms and social media channels. As time goes on, more emerging technologies will change the way we communicate and it will be up to us to embrace them or not.

The impact of technology in communication to a business

Today, every business uses technology in its own way to reach the media and targeted consumers. Also, businesses have embraced technology by easing communication within companies and among investors and suppliers. Below are a few uses of technology in communication to a business.

Easy Product Launch: During the past, companies and small business used to face a lot difficulty in informing their consumers about a new product. A company had to pay for expensive door to door marketing which could even take a lot of time to yield results. Nowadays, things have become simple, through email subscriptions, companies will have data for most consumers, so if they introduce a new item or service. The company will draft one email with details about a new service or product and that message will be delivered to all consumers in a minute. Now their companies online specialising in this type of communication. A good example is ‘.’Mailchamp’’. With their massive mail submission, all your clients will receive the same message in a minute via email.

Product or service surveys: Before the invention of the internet, it was so difficult to conduct a survey, most companies would pay money to magazines and place survey forms and offer gifts to users who filled those surveys and mailed them back to the company. Taking a survey is very important to a business because that is how you will know what your clients want and know areas of improvement. Nowadays, a business can conduct a survey using social networks and provide users with incentives like ‘’gift cards’’. This produces a quick response and saves the company money and time.
Social interaction with consumers: With the recent invention of social networks like facebook and twitter, a business can create business pages then get followers for these pages. The process is so simple and free. For some business, they set a budget for building a fun base for their pages, so they use these pages to update and communicate with their followers. A good example is ‘’Nordstorm’’ this is one of the largest fashion retail businesses in America.

The impact of technology in communication to individuals

Technology has changed the way we interact and communicate with other. With the increased use of social based networks, people can create new relationships and also discover old friends. With technology, parents can communicate and keep track of their children. So communication has become easier and cheaper. Below are a few uses of technology towards individual. These are the uses of technology in communication.

Free internet calls: Friends can call each other for free using free internet call centers. A good example is SKYPE. With skype software installed on my laptop, I can communicate with my friends for free if they also have skype on their laptops. This software can also be installed on smartphones. Get this software from skype.

Social networking platforms: These social interaction networks have helped individuals discover old school friends and also get new friends based on interests and region. Before this technology, it would be next to impossible for you to find all your old friends and interact with them on an instant, share life and your past on instant. It would even be difficult to get new friends from other countries. But now that barrier has been removed by social networks like facebook.com.

·         Parental security apps: Gone are the days when you had to lie your parents about your location. Now with GPS tracking mobile apps, your parent will install this GPS-enabled app, and they can see where you are. These apps, also have maps which indicate red zones, so you can tell if your child is in that area. When something wrong is detected, the App will notify the parent that their child might be in danger.

·         Use of digital networks – ‘’Phones and printers are all digitized, not like before when communication was hindered by telephone lines. During bad weather, most the lines would go off. Now with satellite and broadband transmissions, you can communicate with anyone at work or off work via their mobile phones. You can also send a file to a printer while you are at home and someone in the office gets the printout.

·         Text messaging services: Keeping in touch with friends is very important, so text messaging services have solved this problem by creating mobile phone apps, which enable you to text your buddies on instant for free. A good example is ebuddy. The buddy chat service will allow you to chat with your close friends via text for free

Use of emails:Even through social networks are trying to replace email communication,There is certain information which users can not exchange via social networks.So email services like Yahoomail,Hotmail,and Gmail.Have eased communication.It's now very rate to find a person writing a letter because that will involve posting it to a postal office and paying delivery fees,which is not the case of when you use electric mail.

Video conferencing: Gone are the days when you had to wait for your boss to be in the meeting to start a presentation.New technology enables your boss to be in the business meeting while in a hotel in Hawali preparing for a partnership or investor's meeting.This has been made possible by the invention of video conferencing.

New communication technologies to improve organizational communication

Every organization has to use communication technology to improve on how information flows with in that organization. The rate at which information flows with in an organization will determine the speed at which decisions are made. If the flow of information is slow in an organization, also the rate at which decisions are made will be slow. Organizations are known for having multiple departments, so it is good to use communication technology tools to accelerate the flow of information from one level to another without affecting daily organizational activities.

1. Mail Pilot

Email communication is one the most popular way people communicate within and out side of an organization. Mail Pilot has just reinvented the all process of composing, reading, and receiving emails. Mail Pilot is an online email service which comes with mobile Apps for iPhone and Android phones.

2. Botiful

The main goal of Botiful technology is to change the way you communicate with distant people. It is a good technology for small organizations. It is a tele-presence robot. You can easily use skype and control the robot and communicate with your workmates from anywhere in the world.

3. KARMA – Bluetooth technology

One of the biggest challenge Bluetooth users have is privacy; it is very easy to hack into any Bluetooth and tap someone’s messages. However, the KARMA Bluetooth technology has just solved the privacy issue by creating a Bluetooth headset which encrypts all phone conversations.KARMA encrypts the voice within the headset before it is sent over Bluetooth.

Conclusion
Technology plays an important role in our day toady life.through this all the people are interacted with each other.The face to face communication is decreases day by day with the influence of technologies.so keep in touch with your loved one.

Relevance

In my opinion the effect of communication technology is plentiful.Some of these effects are positive and others are negative.In face to face communication people can get the information very easy manner.But in technology wise it may not be happened.Technology based communications are very fast.so use the better things from face to face and technology based communicatons.

Reference
wikipedia , http://www.eztalks.unifieldcommunications/benifits- of- face- to -face - communication.html

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